Humber River Hospital
Client:
Humber River Hospital
Scope:
Digital Wayfinding, Masterplan + Donor Recognition
Year:
2015
Office:

As part of the design development team for the Humber River Regional Hospital, Cygnus worked with a variety of design units to help enable digital technologies as a core part of the user experience. As part of our scope, which includes wayfinding and donor recognition, Cygnus undertook a research and analysis process that determined how visitors would optimally navigate the hospital and access its services. As a result, Cygnus developed a visual narrative that documented the phasing of a visitor's journey, complete with a communication strategy for messaging guests through the entire journey, including static, digital and interactive media.

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Cygnus has demonstrated their commitment to excellent customer service. They are professional, accountable and reliable at all times. In my experience, Cygnus has never failed to deliver anything but the highest quality of customer service and client care.

— Lindsay Litzenberger, Trillium Health Centre
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